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DAIL-UP SETUP
If your DSL goes down, your entire system will be down. Dial-up access
will get at least one register back up and running, with the added benefit
that your credit cards will continue to authorize at internet speed.
Do the setup now! it'll be too late if your store is full of people
waiting to check out.
Here's how you set it up.
* Telephone line hookup:
All POS workstations come with modems. You should have them hooked
up to a live telephone line. A separate line will be required for
each POS station. If this hasn't been done, call someone to run the
cables.
* DIAL-UP ACCOUNT:
Call your DSL ISP, and ask them to give you a dial-up account. They
will give you the following:
· An account Name
· Your password
· Phone Number the modem will dial
* WINDOWS INSTRUCTIONS:
Most ISP'S will assist you with the dial-up setups. By all means
ASK, and take them up on the assistance. Then do the AlphaCom setups
below. If they won't help, instructions are below:
From your Windows Desktop:
WinXP:
1. Click Start” at the
bottom-left of your Screen
2. Choose: “Settings” and then
“Control Panel”
3. Under Control Panel on the left, choose
“Switch to Category View” if you see it there. If you
see “Switch to Classic View”, go to the next step
4. Under “Pick A Category”, choose
“Network and Internet Connections”
5. Under “Pick A Task”, choose
“Setup or change your Internet Connection”
6. Under “Internet Properties”,
click on the “Connections Tab” at the top of the screen
if it is not already chosen.
7. Click “Setup” and you’ll
be taken to the “Welcome to the New Connection Wizard”
Screen
8. Click “Next”
9. Choose “Connect to the Internet”
and click “Next”
10. Choose “Setup my connection manually”
and click “Next”
11. Choose “Connect to a dial-up modem”
and click “Next”
12. At the “Connection Name” Screen,
type in “Dial-up to Internet” or whatever name you choose
and click “Next”
13. At the “Phone Number to Dial Screen,
type in the Phone Number that was provided by your ISP and click “Next”
14. At the “Internet Account Information
Screen”, type in your “User Name, “Password”,
and “Confirmation of Password”
15. Uncheck the box for “Make this the
default Internet Connection” and clink “Next”
16. At the “Completing the New Connection
Wizard” Screen, choose “Add a shortcut to this connection
to my desktop” and click “Finish”.
Win7:
1. Click Start”
at the bottom-left of your Screen
2. Choose: “Control Panel”
3. Under Control Panel on the left, choose
“Network & Internet"
4. Under Network & Sharing Center click on "Connect to a
Network"
5. At the lower left of your screen you'll see a box come up - click
on Open Network and Sharing Center"
6. Under Change your networking settings", click on "Setup
a new connection"
7. Another Box comes up - click on "Setup a dial-up connection"
& Next
8. If your modem is detected, another box will come up.
9. Enter the information your ISP gave you concerning Dial-up phone
number, User Name, & Password. Check off: Show Characters, Remember
Password, & Allow other users to use this connection, & then
click Create.
* AlphaCom INSTRUCTIONS:
1. Go to Start and click on Alphacom – a Grey
screen should come up.
2. Click on File
3. Click on New Session
4. Click on SSH
5. Click on OK – a small box will come up.
6. Click on Advanced
7. Change the Port# to 22022
8. Click the Auto Activity Timer up to 1
9. Check your entries and click OK
10. Enter dmz.lecolo.com for the host name, and Click OK.
11. Another box comes up and asks SCOANSI – click OK.
12. Alpha will then ask for a User Name and Password, i.e. lexxx1
where xxx is your store number.
13. Enter yes (lower case) if the system comes up with the following
message, “The authenticity of host '192.168.2.99 (192.168.2.99)'
c RSA key fingerprint is 6a:f7:ed:d7:c3:82:89:81:f3:e3:xxx:
14. The system will respond with: “Warning: Permanently added
'192.168.2.99' (RSA) to the list of known hosts.
lexxx1@192.168.2.99's password:
15. enter the password lexxx1 (the password of the station you’re
working on)
16. If you enter the password correctly, you will log in to the main
server. If you don’t, it will continue asking for your password
until you get it right. Do NOT enter it more than 3 times –
call CUG first.
17. Click File > Save As to save the new session.
18. Change SSH1 in the box to Counterpoint Dialup & click Save.
You should test this by clicking on the Counterpoint
Dial-up icon. You should see the following: lexxx1@192.168.2.99's
password:
Enter the password, and Counterpoint should come
up. You are now logged in to the main Counterpoint server through
the DMZ. Log back out and test it through your dial-up modem connection.
* WHAT YOU DO IF YOUR DSL GOES DOWN:
If your DSL goes down, Windows will pop-up a small window asking if
you want to use a new account.
Before you click Yes, make sure all your workstations cannot access
the internet. If they can, then your problem may be your workstation,
and re-booting it will be the quickest way to solve the problem.
If they can't then your DSL is down. The first thing you should do
is turn your router off, wait 5 seconds, and turn it back on. Give it
a few minutes to boot up. Watch the DSL light. Generally they will blink
while they connect up to the main station, and when it's ready, the
light should be solid.
Check to see if the system is back up. If not, call your ISP to report
the outtage, and go to dialup.
To start Counterpoint, use the Counterpoint Dial-Up Icon.
There will be no difference running the POS.
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